Shipping policy

Shipping Policy

Processing time

We ship orders as fast as possible, usually on the same day. Orders received by 16:00 on working days are normally packed the same day. Orders received later are shipped the next working day.

Greece

Method Cost Delivery time
BOX NOW (pay by card) €3.50, free for orders over €60 1–2 working days mainland, 3–5 for islands (Crete, Corfu, Lefkada etc.)
ACS (pay by card) From €3 (up to 2kg), +€1 per extra kg 1–2 working days
ACS Cash on Delivery €7 total (shipping and cash-on-delivery fee included) 1–2 working days

All shipments include a tracking number. Remote areas and islands may take longer.

Cyprus

Method Cost Delivery time
BOX NOW (pay by card) €8 3–4 working days

Europe

We ship with DHL (with tracking) to all EU countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

  • Cost: calculated at checkout based on destination and weight.
  • Delivery time: 7–12 working days.

Delivery

  • The exact shipping cost is always shown at checkout before you pay.
  • Delivery times are estimates and may be longer during busy periods.
  • We are responsible for your order until it is delivered to you. If it's lost or damaged in transit, contact us and we'll replace or refund it.
  • If we cannot deliver your order within 30 days, you can cancel it and receive a full refund.

Payment methods

Credit/Debit card · PayPal · Klarna · Viva Wallet · Cash on Delivery (Greece only, via ACS)

All payments are processed through secure, encrypted connections (SSL).

Questions? official@humbleunderdogs.com · +30 697 157 9396 · +30 2351 077 899